The professionals you can trust to clean your ducts. Friendly and approachable, our team take pride in their work and are committed to doing a darn good job for you.
Since seeing the industry up close for the first time 20 years ago, it has been Nigel’s mission to bring the best levels of customer service to a crucial and niche arena.
He is driven by two things: exceptional customer service, business elegance, and smooth systems that make PdC a pleasure to deal with.
PdC is now seen as the industry benchmark for service and standards. Nigel continues to strive for excellence and improvement, he is often heard muttering “If you don’t evolve, you fall off your perch”.
Nigel is passionate about his staff and their well-being, and champions a collaborative family vibe within the company.
His Glaswegian wit keeps people on their toes day-to-day, and there is no mistaking the passion he has to continue to grow the business, and to innovate in this very niche and important area.
Customer Service Manager
Enter Nicola, the dynamic leader who joined Pro-Duct Clean in 2022 with a mission to take our Customer Service Department to new heights. With her extensive experience transforming large departments into huge successes, she’s quickly established herself as a force to be reckoned with. But don’t let her no-nonsense attitude fool you – Nicola has a heart of gold and truly cares about each and every one of her clients.
Under her guidance, the team at Pro-Duct Clean is not only thriving, but also delivering unparalleled customer service. From her tireless work ethic to her dedication to excellence, there’s no denying that Nicola is a person who gets things done. If you’re looking for someone who can lead a team to greatness while keeping a warm and caring heart, look no further than Nicola.
Executive Assistant to Nigel Smith
Tanya is Executive Assistant to the Managing Director and covers HR, Compliance and just about anything else that’s asked of her.
With a wealth of experience she is a force of nature in the office who faces each challenge with the same enthusiasm.
She is also a ‘horsey girl’ with a fabulous fashion sense!
Gordon has come up through the ranks at PdC. He started as an operative. His communication and organisational skills were soon recognised, and he quickly progressed to Van Lead then Shift Supervisor.
In 2022 Gordon was promoted to Operations and Training Manager. He has a natural link to our Hospitality sector in so much as he turned the opportunity of being a professional goalkeeper down (Scunthorpe Utd) – you know what they say – Chefs, drummers, and goalkeepers – they are all mad!
Before joining us Gordon was a graphic designer for 25 years. Lastly, he is the proud owner of a Blue Peter Badge!
Lil is one of the newest members of our team but has taken to the job like a duck to water!
Having years of experience in the construction sector she has eased herself in her new position and it’s like she’s been here for years.
The girl loves a routine which includes a daily 4am wake up call to go on a 7 mile run – rather her than me!!
Natascha joined the business this summer and very quickly established herself within her role. Impressively, she has since taken control of one of our largest accounts. When she is not working she’s been known to channel her inner Shakira as she shakes a leg on the dance floor into the early hours..
Sarah has an amazing extended knowledge of our company’s core values, processes and customers’ expectations for which she has built on within the last 2 years with PdC.
In the event you’re a little hungry or fancy a cheeky treat, Sarah’s desk is the one to visit as you don’t have to look far for a tidy little snack to get you through the day.
Customer Service Executive
This is Alex. He has come back to us as a Customer Service Executive after two years in the wilderness of Hospitality recruitment. We are delighted to have him and his unique sense of humour back